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Exit all terminal accounts APP/PC/WAP
This Device
Exit the current web account
Modify security setting
Select
Submit information
Fill in the information
Review
1. You are advised to modify only one item at a time. If two or more items are changed, customer service will contact you or you may need to perform a video verification, which will cost a substantial amount of time.
2. Your application will be processed within the next 1~3 working days. We will update you via the contact means you provided.
When application is approved, we will:
1、Please write down the following contents on a paper, take a photo holding the paper and your ID with one hand each and upload:
Apply for unbinding
Date of Application:
Upload
Tips
1. The contents on the ID certificate and the paper should be clear and legible.
2. Please upload the photo in jpg and png formats, and the size of the photo cannot exceed 4MB.
2、Upload gesture photos (take a photo of gesture as shown in the example and upload)
Upload
Upload
1、Fill in the new email address/mobile phone
+1772
2、KYC identity information
2 、Supplementary information: (More information will help customer service to confirm your identity faster and speed up the review process)
Registration country and city*
What currency I traded last time?*
My last login date: Year-Month?*
I deposited XX currency in the XX of XX?
I have traded XX currency?
Tips
1. Withdrawal and fund transfer are prohibited within 24 hours after the security item is changed, while the deposit is not affected.
2.Your application will be processed within 1~3 working days after your application is submitted.
3. We will notify you of the result by SMS or email. Please wait patiently.
