I have other question(s) not covered above
Contact support for the issue. If the problem is related to one of the SDKs, you can also open an issue in the corresponding GitHub repository.
When submitting an issue, please include the following information to help identify the problem:
- User ID
- Original request URL, request parameters and request body
- What API key was used and where was it used, TestNet or real trading(API secret is not needed)
- Programming language. Providing a code snippet will be better
- Whether SDK was used. If so, which method caused the problem